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Customer Service
Automated Customer Follow-up
- Difficulty
- Intermediate
- Build time
- 1–2 hrs
- Access
- Paid
- Tools
- n8n + OpenAI + Google Sheets + Gmail
The problem
New customers get a generic thank-you, or nothing, because nobody has time.
The solution
Each new customer is looked up, AI writes a personalised note, and it goes out on their preferred channel.
New Customer
Customer Database
AI Personalisation
Email
WhatsApp
Telegram
What you'll learn
- · Lookups
- · Prompting with context
- · Branching by channel
- · Rate limits
Requirements
- · n8n
- · OpenAI API key
- · A customer sheet
Join the waitlist to get the guided build and the downloadable workflow when it opens.