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Operations

Hotel WhatsApp Guest Assistant

Difficulty
Advanced
Build time
Half day
Access
₦120,000
Tools
n8n + WhatsApp Cloud API + OpenAI + Google Sheets + Slack

The problem

Front desk and kitchen are buried in booking questions and food orders.

The solution

Pre-booking Q&A and availability checks, staff confirmation from a sheet, in-stay food orders, and an automatic apology if the kitchen runs late.

Guest Message
Checked in?
Booking Agent
In-Stay Agent
Staff Alert
Wait for ETA
Delay Apology

What you'll learn

  • · Two-phase agents
  • · Sheet-driven confirmation
  • · Wait nodes
  • · SLA follow-ups

Requirements

  • · n8n
  • · Meta WhatsApp Business API
  • · OpenAI API key
  • · Google Sheets
  • · Slack (optional)
Build This Workflow

Join the waitlist to get the guided build and the downloadable workflow when it opens.