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Operations
Hotel WhatsApp Guest Assistant
- Difficulty
- Advanced
- Build time
- Half day
- Access
- ₦120,000
- Tools
- n8n + WhatsApp Cloud API + OpenAI + Google Sheets + Slack
The problem
Front desk and kitchen are buried in booking questions and food orders.
The solution
Pre-booking Q&A and availability checks, staff confirmation from a sheet, in-stay food orders, and an automatic apology if the kitchen runs late.
Guest Message
Checked in?
Booking Agent
In-Stay Agent
Staff Alert
Wait for ETA
Delay Apology
What you'll learn
- · Two-phase agents
- · Sheet-driven confirmation
- · Wait nodes
- · SLA follow-ups
Requirements
- · n8n
- · Meta WhatsApp Business API
- · OpenAI API key
- · Google Sheets
- · Slack (optional)
Join the waitlist to get the guided build and the downloadable workflow when it opens.